Step 1 – We have an initial conversation to understand how your business works and who your customers are. It’s important for me to understand this before I start calling them so that I can communicate with them effectively.
Step 2 – At the beginning of each week, you will send across an updated aged debtors summary, the contact details of all the customers in question and any other supporting documentation.
Step 3 – I will then call your customers, introducing myself as a member of your organisation chasing payment on any outstanding amounts in a friendly and professional manner.